FAQs

We are a family-run company with values built on trust, integrity, and a shared passion for helping other businesses succeed. For us, white labelling isn’t just about providing products – it’s about building partnerships that last and creating products that show the care and value that our clients wish to provide.

As a company we understand that when you are starting a new product development / range that you may feel unsure of large investment. With this in mind we will always work with you to provide the smallest quantity possible.

This will be dictated by the product involved as well as any special ingredients. Please feel free to ask for detail.

Where possible all ingredients, packaging and process are manufactured to ensure that the products we manufacture are ethical, eco-friendly and sustainable. We care about the environment and the future and this is our guideline

We will always strive to offer a sample where possible so that you can evaluate, see and feel the quality in our products.

If the product is bespoke, we will always ensure that you receive a product sample prior to production so that you can confirm that our ideas are the same as yours and that the product meets your requirements

All products are hand made at our own warehouse on the outskirts of Liverpool. No products are outsourced, all products are designed, manufactured and completed by us to ensure full efficacy in every product that we produce.

All materials are sourced ethically from renowned, registered suppliers. We do not use ‘third party’ operations. We have full traceability and efficacy on ingredients and can guarantee that all products are safe and applicable to the product being made.

All products are produced on an ‘Ex-Works’ basis.

If you are unsure of this we are more than happy to arrange any shipments for you at cost to ensure swift and safe shipment. We will advise clients of a potential shipping date when we receive an order and have evaluated manufacturing time. We will aways work as close to your required lead time as possible but we prefer quality over speed to ensure that you have the product you wish for.

All product manufactured by Caladore for clients and will remain the property of Caladore until payment in full has been received. Transference of ownership will be effective at that point

We are happy to discuss Product Development with all of our clients.

We have a wide range of products available, and we can offer multiple variations both in size, packaging and ingredients.

We are also happy to work with clients on Formulations, style and also specific ranges / products. Please call a member of our team to discuss your requirements